What can I do if I forgot my user name and/or password?
In case you forgot your user name and/or password, please check the "Resend password" option in the login section of our Web user Interface. You can initiate a resending of your password to your registered e-mail address.. Usernames are usually generated as the first letter of your first name followed by your last name (max. 40 characters). You do not need to register again. In case of problems (e.g., you registered email address is not valid any more) please contact our User Help Desk